TAYA365 Terms and Conditions (Updated 2025)

These Terms and Conditions govern the use of all services provided through the TAYA365 platform. By creating an account or accessing any service, you agree to the rules and obligations described in this document. Please read these terms carefully before using the platform.

Table of Contents

1. Definitions

For clarity throughout this document:

Platform refers to all online services, systems, and features operated by TAYA365.
User / Member refers to any individual accessing or creating an account on the platform.
Account means a registered profile containing personal, transactional, and activity data.
Payment Channels include GCash, Maya, GrabPay, bank transfers, and USDT.
Services refer to games, transactions, promotions, and customer support operations.

2. Eligibility Requirements

Access to the platform is limited to individuals who meet the following criteria:

Users must be 18 years of age or older.
Users must comply with national regulations regarding online entertainment participation.
Identity verification may be required at any time.
False, incomplete, or misleading information may result in restricted access or account suspension.

The platform may deny service to users who fail to meet eligibility criteria.

3. Account Registration & Responsibilities

When registering an account, users must:

Provide accurate personal information, including full name, phone number, and email.
Maintain one active account only. Duplicate accounts may be reviewed or restricted.
Keep login credentials confidential and prevent unauthorized access.
Ensure all registered information remains up to date.

Users are responsible for all account activity conducted under their credentials.

4. Verification (KYC Requirements)

To comply with regulatory standards, identity verification may require:

Government-issued ID
Proof of mobile number or email ownership
Additional documents, when necessary

Failure to complete verification may restrict deposits, withdrawals, or access to certain services.

5. Prohibited Activities

Users must not engage in:

Fraudulent behavior
Abuse of promotions
Unauthorized access attempts
Use of automated bots or scripts
Sharing accounts or identity information
Money laundering or suspicious transactions

Violations may lead to account suspension, cancelled transactions, or reporting to relevant authorities.

6. Deposits

Deposits must follow platform rules:

Payments must be made using official supported channels.
Users must confirm transaction details before submitting a deposit.
Delayed deposits may require coordination with customer service for verification.
Deposits made through intermediaries are subject to additional checks.
Minimum deposit amounts or limits may apply depending on the payment channel.

The platform may hold or review deposits suspected of irregular activity.

7. Withdrawals

Withdrawal requests must follow verification and compliance guidelines:

Users may be required to confirm their identity before funds are released.
Transaction limits may vary between standard and VIP accounts.
Withdrawal attempts that do not meet promotional turnover requirements may be declined.
Incorrect or mismatched banking details may result in delays.
The platform may review withdrawal activity to prevent abusive or prohibited behavior.

Processing times may vary depending on system availability and verification results.

8. Promotions & Bonus Rules

Promotional participation is optional but subject to specific rules.

Each promotion has distinct requirements, including turnover or time limits.
Abuse, dishonest behavior, or attempts to manipulate promotional results may lead to cancellation or account restrictions.
The platform may modify, update, or discontinue promotions without prior notice.
Users must review promotional details before participating.

Failure to meet requirements may result in promotional rewards being voided.

9. Account Suspension, Restriction & Closure

The platform may suspend or limit account access if:

Fraud or suspicious behavior is detected
User information is inaccurate or unverifiable
Terms and Conditions are violated
Unauthorized transactions occur
Multiple accounts are identified
Legal or compliance investigations are required

Users may request account closure through customer support, subject to verification.

10. User Obligations

Users agree to:

Follow all rules outlined in these Terms and Conditions
Use the platform responsibly
Refrain from attempting to disrupt system operations
Avoid providing access to minors or unauthorized individuals
Understand and comply with national regulations and platform policies

Failure to meet obligations may result in restricted access.

11. Platform Rights & Limitations

The platform reserves the right to:

Modify system features
Update Terms and Conditions
Review account activity
Delay transactions for verification
Terminate access for violations

The platform is not responsible for:

Network issues outside its control
User errors, such as incorrect payment details
Losses due to unauthorized access caused by user negligence
Third-party maintenance or downtime

Reasonable efforts will be made to provide uninterrupted service, but no system can guarantee absolute availability.

12. Liability Limitation

To the extent permitted by regulations:

The platform provides services “as is” without guarantees of uninterrupted performance.
The platform is not liable for indirect losses, including data loss, downtime, or financial loss caused by user error.
Users are responsible for securing their devices, networks, and login credentials.

This section does not limit rights that cannot be excluded under applicable laws.

13. Amendments to These Terms

The platform may update these Terms & Conditions at any time.
Changes become effective immediately upon publication.
Users are encouraged to review this page regularly to stay informed of updates.

Continued platform use constitutes acceptance of the updated terms.

14. Governing Law

These Terms and Conditions are governed by applicable Philippine regulations and standards, including guidelines related to online entertainment platforms.

In the event of disputes, the platform will follow procedures consistent with relevant regulatory requirements.

15. Contact Information

For questions regarding these Terms and Conditions, users may reach customer support through:

Live Chat (available 24/7)
Email (listed on the official website)
Hotline numbers are published on the platform

16. Acceptance of Terms

By registering an account, accessing services, or continuing to use the platform, users acknowledge that they have read, understood, and agreed to these Terms and Conditions.