TAYA365 Privacy Policy Philippines

This Privacy Policy explains how TAYA365 (“we”, “our”, “the platform”) collects, uses, stores, and protects personal information provided by members (“you”, “users”). The policy follows industry-standard data protection practices and complies with requirements applicable to licensed online platforms operating under PAGCOR guidelines. By accessing or using the platform services, you acknowledge and agree to the processing of your data as described in this Privacy Policy.

1. Purpose of This Privacy Policy

The purpose of this policy is to:

  • Explain what personal and non-personal data we collect
  • Describe how information is used and protected
  • Clarify user rights and platform responsibilities
  • Provide transparency regarding retention, updates, and third-party interactions

This document serves as an official reference for all members using TAYA365 systems and services.

2. Information We Collect

TAYA365 collects information necessary to provide secure and compliant services. Data may be collected directly from users or automatically through system processes.

2.1 Personal Information (Provided by Users)

Includes but is not limited to:

  • Full name
  • Username
  • Phone number
  • Email address
  • Date of birth

Identity verification documents (when required by PAGCOR KYC processes)

These details are collected during account registration or when users request account updates or verification assistance.

2.2 Automatically Collected Information

When using the platform, the system may collect:

  • Device type (mobile/desktop)
  • Browser version
  • IP address
  • Login timestamps
  • Transaction logs
  • Activity logs for security monitoring

This information helps maintain system integrity, prevent unauthorized access, and support compliance monitoring.

2.3 Communication Data

If you contact customer service via Live Chat, Email, or Hotline, we may store:

  • Chat transcripts
  • Inquiry details
  • Attached documents or screenshots

This allows us to resolve issues and maintain service quality.

3. How TAYA365 Uses Your Information

All collected data is processed according to operational and regulatory requirements. Data is used for the following purposes:

3.1 Account Management

This section explains how your information is used to create, maintain, and verify your account.

  • Creating and maintaining user accounts
  • Verifying identity and eligibility
  • Resetting or recovering account access

3.2 Transaction Processing

The following outlines how the platform processes user data to confirm deposits, withdrawals, and payment activity.

  • Confirming deposits and withdrawals
  • Coordinating with payment gateways (GCash, Maya, GrabPay, USDT)
  • Reviewing transaction accuracy for compliance

3.3 Security & Fraud Prevention

This part describes how collected data helps the platform detect risks, prevent unauthorized access, and ensure system integrity.

  • Detecting unusual behavior
  • Preventing unauthorized access
  • Monitoring system activity for risk management

3.4 Service Improvements

The information below explains how user data contributes to improving platform performance and overall service quality.

  • Enhancing website performance
  • Optimizing user experience, especially mobile responsiveness
  • Supporting troubleshooting and technical audits

3.5 Legal & Compliance Requirements

This section covers data usage necessary to meet regulatory obligations, including PAGCOR requirements and lawful audits.

  • Meeting PAGCOR regulatory obligations
  • Maintaining activity logs
  • Supporting audits or lawful inquiries

Our platform does not sell, trade, or publicly disclose user information.

4. Data Protection & Security Measures

TAYA365 uses industry-standard safeguards to protect personal and transactional data.

4.1 Encryption & System Security

The details here describe the technical safeguards used to protect user data during transmission and storage.

  • 256-bit SSL encryption for data transmission
  • Encrypted password storage
  • Firewall and intrusion-prevention systems
  • Secure data centers with controlled access

4.2 Operational Security Controls

This section outlines internal security measures that help monitor, validate, and secure platform activities.

  • Real-time risk monitoring
  • Anti-fraud detection tools
  • Session verification
  • Login anomaly detection

4.3 Authorized Access Only

Only authorized personnel with legitimate operational roles may access stored information. All access is logged and monitored.

While the site uses strong security measures, no online system can guarantee absolute protection. Users are encouraged to maintain strong passwords and avoid sharing account details.

5. Data Retention Policy

TAYA365 retains information only for as long as required to meet legal, operational, or security obligations.

5.1 Retention Categories

The following explains how TAYA365 classifies and stores different types of user data based on legal and operational needs.

  • Account registration data: retained for the lifetime of the account and for a legally required period after closure
  • Transaction data: retained according to payment and compliance regulations
  • Communication logs: may be stored for quality monitoring and dispute resolution
  • Comment or feedback data: stored for shorter periods depending on relevance

5.2 User Requests for Deletion

Users may request data review, modification, or deletion where applicable. Some data cannot be deleted if required for:

  • Legal compliance
  • Fraud prevention
  • Transaction verification

TAYA365 will evaluate each request according to regulatory guidelines.

6. Cookies & Tracking Technologies

TAYA365 may use cookies or similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Enhance mobile and desktop navigation
  • Maintain session stability

Users can disable cookies in their browser; however, doing so may affect platform functionality.

7. Third-Party Service Providers

To operate effectively, TAYA365 works with verified third-party partners such as:

  • Payment processors (GCash, Maya, GrabPay, USDT gateways)
  • Game providers (e.g., JILI, PG Soft, KA Gaming, EVO, C1)
  • Security and analytics services

These partners may receive necessary information to complete transactions or deliver services, but must comply with strict confidentiality standards.

The gaming site does not authorize third parties to use your data for unrelated purposes.

8. User Rights Under This Policy

Users have the following rights:

  • Access: Request a copy of personal data
  • Correction: update inaccurate or outdated information
  • Deletion: request removal where legally permissible
  • Restriction: ask to limit the use of certain data
  • Review: request clarification regarding data usage

All requests must be submitted through official TAYA365 channels.

9. Platform Responsibilities

TAYA365 is responsible for:

  • Protecting data with reasonable safeguards
  • Maintaining accurate records
  • Updating systems for security and compliance
  • Investigating and addressing unauthorized access

Providing clear communication regarding policy updates

10. Policy Updates & Modifications

TAYA365 may update this Privacy Policy at any time to reflect:

  • Regulatory changes
  • System upgrades
  • New features or services
  • Security improvements

Updates take effect immediately upon publication. Users are encouraged to review this page periodically.

11. Contact Information

For questions related to privacy, data protection, or this policy, users may contact the TAYA365 support team via:

  • Email: (Official email listed on the homepage)
  • Live Chat: available 24/7
  • Support Hotline: listed on the homepage

12. Conclusion

This Privacy Policy outlines how TAYA365 manages user data responsibly, securely, and in accordance with regulatory requirements. By continuing to use the platform, you agree to the data practices described above and acknowledge that the platform is committed to maintaining a safe and transparent environment for all players.