Jacky Cheng – Founder & Chief Executive Officer of TAYA365

Jacky Cheng is a Canadian-born technology professional and the founding Chief Executive Officer of TAYA365. With a background in financial systems and digital platform development, he plays a key role in shaping the operational, security, and compliance frameworks that guide the organisation today.

Table of Contents

Professional Overview

As CEO, Jacky oversees platform strategy, regulatory alignment, product direction, and long-term development planning. His leadership focuses on building stable digital environments, strengthening data protection standards, and ensuring user-centred service operations. Under his direction, the organisation follows structured procedures designed to meet industry requirements and maintain platform integrity.

Jacky’s approach combines technology-driven modernisation with practical business execution, aiming to establish a reliable and secure online environment for users in the Philippines and other supported regions.

Early Background & Education

Jacky Cheng was born on May 16, 1991, in Vancouver, Canada. He completed his studies at the Vancouver University of Science and Technology, specialising in fields related to systems architecture and financial technology. His academic foundation exposed him to data handling models, operational risk management, and scalable system design, and skills that would later support his leadership responsibilities.

After graduation, Jacky worked for a financial services company focusing on process optimisation and digital infrastructure. This period allowed him to gain experience with compliance workflows, transactional systems, and user-facing product design.

Career Path Before Founding TAYA365

While working in the financial sector, Jacky became increasingly interested in building digital platforms that could operate efficiently at scale. His early career involved:

Reviewing financial workflows
Supporting risk management processes
Coordinating between technical teams and operational departments
Applying structured methodologies to service delivery

These experiences shaped his understanding of system security, data accuracy, and responsible platform governance.

Founding of TAYA365 (2018)

In 2018, Jacky Cheng established TAYA365 together with a small group of partners who shared his interest in digital platform development. His decision was driven by a desire to build an environment that emphasised structured operations, reliable authentication processes, and user protections aligned with industry expectations.

As the founding CEO, Jacky created the initial roadmap for platform features, operational standards, and early technology integration. His focus from the outset included:

Establishing scalable system architecture
Ensuring stable performance for mobile and desktop users
Setting up structured operational procedures
Securing partnerships with verified service providers
Implementing transparent user guidelines

Rather than prioritising rapid expansion, Jacky concentrated on consistency, compliance, and sustainability, and principles that remain part of the organisation’s foundation.

Leadership Responsibilities at TAYA365

Jacky’s responsibilities as CEO include:

1. Operational Management

He oversees daily platform operations, ensuring that the system runs smoothly and maintains high uptime across user sessions.

2. Compliance Alignment

Jacky works closely with designated compliance partners to ensure that operational procedures, user protections, and data handling practices remain aligned with regulatory expectations in supported regions.

3. Technology Direction

He leads the adoption of updated security protocols, infrastructure improvements, and system optimisations to ensure stable performance.

4. Service Quality Oversight

Jacky ensures that user support channels operate with clear procedures and consistent service standards.

5. Long-Term Strategy

He directs planning for technological improvements, service expansion, and ongoing operational enhancements.

Key Contributions in Platform Development

Throughout his leadership, Jacky Cheng has contributed to several internal advancements, including:

System Architecture Modernisation

He guided the development of a modular platform structure, enabling smoother updates, improved scalability, and more efficient load management.

Data Protection Enhancements

Jacky promoted the adoption of encryption systems, secure authentication processes, and structured data handling policies to maintain user safety.

Operational Transparency Improvements

He implemented clear service guidelines, standardised processes, and internal auditing mechanisms to ensure consistency and reliability across departments.

Payment System Integration

Under his direction, the platform strengthened its compatibility with multiple payment channels, including digital wallets and banking methods, to support accessible and secure transactions.

These contributions reflect a long-term commitment to building a stable and accountable digital service environment.

Leadership Philosophy

Jacky’s leadership philosophy centres on:

Integrity in Operations – maintaining accuracy, transparency, and system reliability
Security-First Thinking – prioritising the protection of platform data and user information
Consistency in Execution – applying structured procedures for both technical and operational tasks
Long-Term Stability – focusing on sustainable improvements rather than rapid, high-risk expansion

His decisions reflect a balance between innovation and disciplined governance.

Community & Industry Engagement

Beyond operational leadership, Jacky supports community-oriented initiatives related to:

Digital literacy
Technology skill development
Responsible platform use

He emphasises the importance of safe online engagement and supports internal programs that help users understand healthy digital habits. While these activities may evolve annually, they contribute to promoting awareness and responsible participation in digital environments.

Professional Outlook

Looking ahead, Jacky Cheng plans to continue strengthening platform stability, modernising system capabilities, and refining service standards. His long-term focus includes:

Enhancing performance across devices
Expanding integrations with trusted service partners
Improving internal monitoring and auditing mechanisms
Supporting responsible platform-use initiatives

Jacky remains committed to maintaining a structured, secure, and user-focused environment aligned with best practices in digital platform operations.